🌐 ONLINE STORE NOTICE
KOALA WOODCRAFT operates as an exclusively online store. We do not have a physical retail location open to the public.
Any address displayed on this website — including on this page — is the registered business address of KOALA TEXTILES, LLC,
our legal entity based in San Francisco, California.
KOALA TEXTILES, LLC assumes all legal and operational responsibilities for the operation of this store, including but not limited to order fulfillment, customer service, refunds, and compliance with applicable laws.
Privacy Policy
KOALA WOODCRAFT is committed to protecting your personal information and your right to privacy.
1. Who We Are
This Privacy Policy applies to KOALA TEXTILES, LLC (trading as KOALA WOODCRAFT), operating beautyheadz.com. We sell handcrafted wooden art, chess sets, sculptures, and gifts. For privacy questions: [email protected]
2. Information We Collect
Information You Provide
- Name, email, phone number
- Billing and shipping address
- Payment info (processed securely — we never store card details)
- Custom order details (engraving text, personalization notes)
- Support communications
Automatically Collected
- IP address, browser and device type
- Pages visited, time on site
- Referring sites and search terms
- Cookies and tracking technologies
3. How We Use Your Information
- Process and fulfill your orders (including custom engravings)
- Send order confirmations and shipping updates
- Respond to support inquiries
- Improve our products and website
- Send promotional emails (opt-in only)
- Comply with legal obligations
🔒 We never sell or rent your personal information to third parties for marketing purposes.
4. Cookies
| Cookie Type | Purpose |
|---|---|
| Essential | Shopping cart, checkout, account login |
| Analytics | Understanding how visitors use our site |
| Marketing | Personalized ads (only with consent) |
5. Data Sharing
We share your data only with:
- Payment processors (Stripe, PayPal) — for secure transactions
- Shipping carriers — to deliver your orders
- Email service providers — for order and support communications
- Analytics providers — to understand site usage
6. Your Rights
- Access, correct, or delete your personal data
- Opt out of marketing emails at any time
- Request data portability
Contact us at [email protected] to exercise any of these rights.
7. Security & Data Retention
We use SSL encryption and secure payment gateways. Personal data is retained for the duration of your customer relationship plus applicable legal retention periods (typically 3–7 years).
8. Contact
San Francisco, CA 94114